FAQs

You do it yourself in the customer portal. No email, no phone call, no form and no explaining yourself: you cancel before the end of your current month, or of your current year if you pay yearly, and after that there is no further direct debit. No notice period, no exit fee, no stretch left to sit out. What you already paid for simply runs to its end.

Because we do not believe in tying customers down. If Currently works for you, you stay. If it does not, you go. A punishing contract only holds on to someone who had already decided to leave; it does not make the product any better. We would rather you stayed because it works.

To purchase a license, you first need an account. You can request an account during the sign-up process. Every submission is reviewed manually by our team. Once your account is approved, you'll receive an email confirming that your account is ready. Please make sure to check your spam folder as well.

After signing up, your request enters our manual review process. We verify company details such as your Chamber of Commerce (KvK) registration. As soon as everything is approved, you'll receive an email and can start using Currently.

Currently is designed for professional and commercial use. Requiring a valid registration helps us ensure the platform is used within its intended scope.

In most cases, approval takes up to one business day. If it takes longer, feel free to contact us and we'll gladly check the status for you. Don't forget to check your spam folder.

Currently is primarily designed for professional and business use, focusing on sectors such as solar energy, batteries, energy systems, installers, and suppliers. A valid KvK registration is required. If you are a private individual or operate outside these sectors, feel free to contact us and we can review whether an exception is possible.

Yes. You get fourteen days. You start them yourself in the dashboard once your account is approved, and there is nothing to install for it.

No. You do not enter any payment details. After logging in at app.currently3d.com there is a button to start the trial, and that is all it takes.

Generally, no. The standard trial period lasts fourteen days. That said, we do monitor usage metadata such as activity levels. If a trial shows little to no usage, we may consider extending it. In that case, please contact us to discuss the options.

Nothing is charged automatically. You never entered payment details, so the trial simply expires. Your account stays active, and when you are ready you choose your licences in the customer portal. Get in touch if you would like help picking the right setup.

Currently is priced per user, per month, based on the role each person needs: Essential for field technicians (€39), Professional for the back office (€89), and Ultimate for power users (€129). You mix and match license types to fit your team, with a minimum of 3 licenses. Choosing yearly billing gives you two months free.

Each licence type fits a role. Essential is for technicians in the field: the mobile web app with their schedule, routes and work preparation. Professional is for the back office, with the full CRM, scheduling, quotes, the client portal and the design work in Currently Plan and Currently Studio. Ultimate is for those who also need invoicing, automations and full white-label. You combine the types your team needs.

Yes. Currently starts at a minimum of 3 licences, and we recommend taking at least one Professional licence or higher. Essential is for technicians in the field and only gives access to the mobile app. The dashboard starts at Professional, so you need at least one of those to run the back office. Beyond that you are free to mix licence types as it suits your team.

Currently uses a floating license system. This means licenses are owned by your organization and can be shared among your employees. Licenses are not tied to a specific person. When a license is in use, it cannot be used by someone else until it is released.

No. Licenses may only be shared within your own organization. Sharing licenses with people outside your company is not allowed and violates our Terms of Service. Please refer to the Terms for more details.

No. We do not run regular sales or short-term promotions. Instead we keep pricing fair and predictable through floating licences you can share across your team, plus a built-in two-month discount on annual billing. For larger organisations we offer custom Enterprise pricing. Get in touch for that.

Yes. Once logged in, you can manage everything through the customer portal. You can upgrade or downgrade license types, adjust the number of seats, and switch between monthly and yearly billing. Changes take effect immediately.

Licenses usually become available within a few minutes. If activation takes longer, please contact our support team right away and we'll assist you.

Yes. If you require custom licensing, large seat counts, or enterprise-specific arrangements, please contact us to discuss the possibilities.

You can pay by credit card, SEPA direct debit or iDEAL; bank transfer on invoice is available for larger accounts and Enterprise. All prices exclude VAT. It is added at the rate that applies to you.

Yes. You can scale the number of seats up or down at any time from the customer portal, and changes take effect immediately. Keep in mind the minimum of 3 licenses, including at least one Professional or higher.

No. The Currently dashboard runs entirely in your browser. You log in at app.currently3d.com and that is it. Nothing to install, nothing to update, and you always have the latest version.

With an Essential licence technicians open the mobile web app straight in their phone browser, so no app store. They see their schedule and day plan, routes and travel information, the work preparation per project, and they can add photos and notes from the site.

No. Essential is limited to field work: schedule, routes, work preparation, photos and notes. The CRM, quotes, invoicing and the rest of the back office live in the dashboard and need a Professional licence or higher.

The dashboard is your back office in the browser: CRM, scheduling, quotes, invoicing. The mobile web app is what your technicians use on site. Currently Plan draws panel layouts in the browser and Currently Studio does the same in 3D on Windows. They share one account and the same licences, so your team works from one setup.

No. The mobile app runs in the browser and needs an internet connection to load your schedule and to upload photos and notes. There's no offline mode yet, so at sites with no reception you'll need to wait until you're back online.

Both draw a panel layout and both end up in the same project. The difference is what you work in. With Plan you draw from above on the aerial photo, in the browser, and you are done in minutes. With Studio you work in a 3D model of the building and its surroundings, on Windows, and you see more.

For residential work Plan is almost always enough: a house, a shed, a straightforward business unit. You reach for Studio on large B2B projects, complicated sites, or when your client wants to see it before they sign. Most companies use both, side by side.

No. Plan runs in your browser, the same as the dashboard. You log in and you start. Nothing to install, nothing to update, and no heavy computer.

Designing is included from Professional, both in Plan and in Studio. Essential is the licence for technicians in the field and has no design features.

No. Plan asks no more of your machine than an ordinary website does. The system requirements further down this page are about Studio only.

Mostly. The dashboard, the mobile web app and Currently Plan all run in your browser, on any device, without installing anything. Currently Studio is a program you install on Windows and that runs locally, but its projects are stored in the cloud, so you can pick one up from any machine.

Yes. An internet connection is required for licensing and account validation.

Yes, as long as a license seat is available. Licenses can be used across different machines within your organization, but not simultaneously beyond the number of active seats.

Currently Studio is Windows only; macOS is planned. The dashboard, the mobile app and Currently Plan are not tied to an operating system and run in any modern browser.

These requirements are about Currently Studio only. It is built with Unreal Engine 5 and therefore asks more of a machine than ordinary design software. Count on 16 to 32 gigabytes of memory, an NVIDIA RTX 3060 or better, and a modern processor to match. Less can work, but then we cannot promise performance or stability. The dashboard, the mobile app and Currently Plan have nothing to do with this: they only need a modern browser.

Yes. If you have questions, issues, or need help getting started, you can always contact us by email. We aim to respond as quickly as possible during business hours.

Email is the primary support channel. This allows us to handle questions efficiently and keep communication clear.

Yes. Dutch is our primary working language. We are actively building the Currently ecosystem in both Dutch and English. Some pages remain in English to support international users, but you can always contact us in Dutch.

Yes. We take data security seriously and follow industry-standard practices to protect your information. More details can be found in our Privacy Policy.

Your dashboard data is hosted in the EU (Amsterdam, the Netherlands) and we follow the GDPR. You can read more in our Privacy Policy.

Yes. You can manage or cancel your subscription at any time through the customer portal. If you need help, just send us an email and we'll assist you.

Lead-to-Invoice (L2I) is the complete commercial cycle of an installation business: every step between a customer's first enquiry and the paid invoice, as one connected flow. A classic CRM stops at the won deal and an ERP only starts at the order. L2I covers the whole cycle: lead, quote, approval, installation, invoice. Currently is built around that idea. Read more at What is L2I? or at lead-to-invoice.com.

Currently is designed to model complete energy systems, including solar panels, inverters, batteries, grid connections, loads, and energy flows between components. Support for additional technologies may be added over time.

Yes. Currently is designed to scale with your organization, from small installation companies to larger teams working on complex energy projects.

Yes. Currently supports both early-stage conceptual layouts and more detailed system designs, allowing you to refine projects as they evolve.

You retain access to your locally stored project files. Active editing requires a valid license.

Currently is actively developed and receives regular updates that include improvements, bug fixes, and new features.

Yes. All active subscriptions include access to updates during the subscription period.

No. Updates are designed to be backward compatible and should not affect your existing projects.

In the dashboard, yes. Your whole team works in the same customers, schedule, quotes and invoices at the same time. A panel layout is a different matter: one person draws it at a time, whether that is in Plan or in Studio. A drawing is not a list.

Yes. Currently is deliberately something you can set up yourself, but we also offer paid onboarding days, on site or remote. See the Onboarding page for packages and prices.